Accessing Conditionality and Navigation

Configuration tool orientation

The Formset App configuration is contained within the Cloudset Framework running as a Zendesk navigation bar App on the far left-hand panel.


The essential navigation elements are:

  1. Formset Icon on the Zendesk navigation bar.
  2. Cloudset Framework configuration tool selection (selects automatically to the icon selection).
  3. Configuration tool type (default is Tickets).
  4. Configuration sub-menu (default is Configuration).


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