Knowledge base

• Cloudset updates

  A place to find general non-product related information

• Cloudset Framework

• Formset

  A series of articles covering all the configuration aspects for Formset (formerly Cloudset Conditionality)

• Systemset

  A series of articles covering all the configuration aspects for Systemset (formerly Tailoring)

• Flowset

  A series of articles covering all the configuration aspects for Flowset workflows processes

• Performset

  A series of articles including user guides explaining how to measure the performance of your Zendesk support desk