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Promoted articles

  • Impact of Cloudset branding changes

    In July 2020 Cloudset undertook a branding refresh that involved a change of ...

Knowledge base

  • Cloudset updates

    A place to find general non-product related information

  • Cloudset Framework

  • Systemset (formally Tailoring)

    A series of articles covering all the configuration aspects for Systemset

  • Formset (formally Conditionality)

    A series of articles covering all the configuration aspects for Formset

  • Flowset

    A series of articles covering all the configuration aspects for Flowset workflows processes

  • Performset (formally SLA Management)

    A series of articles including user guides explaining how to measure the performance of your Zendesk support desk

  • CloudSET SLA Management (Replaced by Performset)

    *Note: this product is being replaced by the Performset App and services and we will be in touch soon to make arrangements for the necessary upgrade

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