12. Using Task Outcomes to Control a Workflow

The following video explains how to configure and use the information collected by completing tasks, to help determine which activity to perform next in the workflow.

The video will demonstrate how to add your first simple workflow, and complete the remaining preparations ready to enable use of Flowset workflows in your tickets.

Work through each of the videos in order

This video is one of a series of videos that have been designed to watch in sequence, so if you haven't already done so, it might be appropriate to watch the previous video to get the most benefit and understanding (use the Prev button at the bottom of this article, or use the navigation tree to the left of this article).

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