The following video demonstrates how to configure the capture and use of optional and read only ticket fields and how they are made available during an activity.
Work through each of the videos in order
This video is one of a series of videos that have been designed to watch in sequence, so if you haven't already done so, it might be appropriate to watch the previous video to get the most benefit and understanding (use the Prev button at the bottom of this article, or use the navigation tree to the left of this article).
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