Activity Outcomes

Using Activity Outcomes to Enable Transitions

Task outcomes can be used to prevent a transition becoming available for selection in the Workflow Assistant unless all of the conditions in the chosen outcome have been reached.

*NOTE: Activity Outcomes make use of the Task Outcomes created for an activity (see Activity Tasks and Task Outcomes for for details).

Creating and Utilising Task Outcomes

The task fields can be used to define conditions for alternative outcomes based on the decisions made by the agent to enter or select values in each field (see Activity Tasks and Task Outcomes for for details).

These outcomes are then available for use in the properties of each transition from the activity.