Deleting Workflows

• Only inactive workflow definitions can be deleted
• You cannot delete a workflow definition if another administrator owns a lock on it
• Deleting a workflow definition permanently removes all associated workflow diagrams
• You should carefully consider the runtime implications of deletion.
• Tickets still running the workflow will no longer be able to and will need to have the workflow removed.

The "Delete" Command

A workflow definition must first be deactivated before it can be deleted.

To delete a workflow definition, locate its entry on the "Inactive" tab and click the pop up menu at its right hand end 

• Popup menu for "Simple Procurement" workflow definition (1).

Select the "Delete" option from the resulting popup menu

• Pick the "Delete" option (2).

A warning confirmation modal dialog appears :

•  Click Yes to you are happy to proceed (3).

If you are happy to proceed click, "Yes".

The modal dialog disappears and the Inactive list refreshes to show that the "Simple Procurement" workflow definition has been deleted.

• The "Simple Procurement" workflow definition is no longer listed (4).