Announcing the Performset Next SLA Breach Chrome Extension

We are pleased to announce the introduction of a new Chrome Extension to improve the use of Performset targets in your Zendesk views.

If you are making use of Zendesk views to monitor performance against your tickets and you are using the Google Chrome web browser, an extension is now available in the Chrome Marketplace to convert the Performset targets into status coloured icons with relative remaining time.

Full documentation can be found in the following article, which includes a video explaining how to install and use the Chrome extension: Using the Performset Next SLA Breach Extension