- Overview of the Initial Setup Procedure (Performset)
- Deploy the Performset App (Performset)
- Choose a Subscription Package (Performset)
- Configure the Performset Reports
- Define the Scope of the SLA Measurements
- Configure SLA Metrics/Event Behaviour (Performset)
- Define Business Hours (Performset)
- Define Non-Working Days (Performset)
- Specify Regions (Performset)
- Specify Policies (Performset)
- Review the Configured Performance Measurement Process (Performset)
- Save & Generate Solution Components (Performset)
- Apply Performance Measurement to your Tickets (Performset)
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